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New legislation on nuisance phone calls and texts

Beenherebefore
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http://www.decisionmarketing.co.uk/news/nuisance-calls-law-in-place-by-june

 

At last it would seem that action is being taken and the threshold is being reduced when the company can be fined. New legislation could be in place by June 2015

 

Until now it has not been possible to obtain a successful prosecution unless "substantial harm or substantial distress" has been caused.

 

The proposal is to reduce the threshold to causing "annoyance, inconvenience or anxiety"

 

This link allows a complaint to be registered for all marketing nuisance communications :

 

https://www.snapsurveys.com/swh/surveylogin.asp?k=138312369469

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MI5
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Thank you for sharing slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
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And about time too.

Thank you for sharing the link.

I'm sure it will go some to help anyone affected by these.
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Beenherebefore
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This graph shows the extent of the problem, after a lull it has recently started to increase again

 

http://ico.org.uk/enforcement/action/calls

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jonsie
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MI5
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I had noticed an increase in spam calls lately too.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Bambino
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I don't get them on my mobile, but I do on my landline. Unfortunately, most of the nuisance calls I get originate from outside the UK, and will probably be unaffected by any new legislation.

I DO NOT WORK FOR O2



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MI5
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@Bambino wrote:

Unfortunately, most of the nuisance calls I get originate from outside the UK, and will probably be unaffected by any new legislation.


True - that's the next problem that needs attending too.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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jonsie
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Beenherebefore
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They probably originate in the UK but are "programmed" to mimic a foreign based call.

 

Just as the true phone number can be changed to show something completely different on your caller display.

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