Network outage to be compensated

[Anonymous]

This has caused serious financial and personal damage today, apology is not enough ..O2 will have to cover all losses incurred during the outage

[Anonymous]

They may give you a goodwill gesture but they don't have to as it has been less than a day

[MI5]

No they won't unfortunately, so don't get your hopes up.

[Anonymous]

Less than a day ? My Mom paid £250 for a hotel near heathrow when she couldn't reach me for so long ..let alone the emotional stress and worrying, thank god for heart pills she's survived it ..

[viridis]

I concur
But good luck anyway,
(expect a small, 10% discount on airtime as goodwill ime)

[Anonymous]

Hi o2 is down in kent I have two customers awaiting delivery confomation and their on o2 so cant contact them as only got their mobile numbers, what the hell is going on o2 and what you doing about it, this has been from about 1700 hrs today, will you be paying for lost sales ?????

[Anonymous]

@Anonymous not likely & it's a network wide outage

[Anonymous]

It would be good if O2 took the moral highground here and offered compensation without having to be asked to try and mitigate the disaster that was twitter earlier - they won't of course!

[Anonymous]

I just renewed contract on 28th April. If i could leave i would. This has happened  too often. Their last "compensation " was a useless voucher 

[Anonymous]

I encourage everyone who has experienced damage today to talk to the media about it ..Im already doing it