Need help with an Iphone please.

Anonymous · ‎27-01-2011

Hello
I bought an Iphone about 1 month ago, registered it on Itunes and I even rang it to see if it was working and it was fine, but I tried it the other day and it says call failed or error in connection and I can't even conect to 1747 or anything, I haven't been using it fully yet as I have had a lot of Meteor credit left to use up in my old phone.
I haven't recieved any free credit or anything yet, But I have been getting text's from 02, so my phone must be registered, but I can't get on to the 02online.ie website (I live in Ireland), it's asking me for my phone number and my broadband number but I don't have an 02 broadband number (it says it's on the blue card the sim came on), but I can't find any broadband code.
I'd really appreciate any thoughts on this, as I am almost ready to start using it.
Thanks.

adamtemp64 · ‎27-01-2011

This is the o2 uk site nothing to do with o2 ie try here http://community.o2online.ie/o2ie/?category.id=Forums

iPhone 11 Pro 256gb on unlimited data
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
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Anonymous · ‎27-01-2011

I know, but what I'm saying is I can't get on to it (any suggestions) even to join the forum you seem to need the broadband number, I even emailed them and got nothing.

adamtemp64 · ‎27-01-2011

sorry as I said this is o2 uk forums and we are all customers here try ringing them or email again

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎27-01-2011

OK no prob, I understand, yeah I'll ring them there now, that was the last option 'I hate ringing companies like that lol.
Thanks anyway.

Anonymous · ‎27-01-2011

I rang them, and after being on the phone for about 20 mins to an operater she finally told me that I got a broadband sim instead of a phone sim :womanindifferent:.

Anonymous · ‎28-01-2011

chk your status on your broadband site..

perksie · ‎28-01-2011

chk your status on your broadband site..

Spam to follow? :womanindifferent:

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Anonymous · ‎28-01-2011

I couldn't check the status since I didn't have a mobile number to enter,
but it's all good now, I didn't even need a new sim, the guy just transferred the new settings to the BB sim and it's working fine now 'thank God

Thanks anyway.

jonsie · ‎28-01-2011

.....it's working fine now 'thank God

No, thank the nice man at O2

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