Solved: My bill

Anonymous · ‎28-08-2016

I am furious my bill is abnormally high over £100 normally £45 on my o2 it clearly states i have no add ons. I have tried to contact o2 with no joy!! Very upset valued customer :-(((((

Cleoriff · ‎28-08-2016

Sorry to hear you are unhappy about your bill @Anonymous

Problem is we have no access to your account details as we are all customers like yourself..

You need to try customer services again tomorrow. Only they can sort this for you.

http://www.o2.co.uk/contactus Phoning first thing in the morning is usally the best time to call...

Incidentally you can check your bill and what you have used via My O2 http://www.o2.co.uk/myo2

Veritas Numquam Perit

Cleoriff · ‎28-08-2016

Sorry to hear you are unhappy about your bill @Anonymous

Problem is we have no access to your account details as we are all customers like yourself..

You need to try customer services again tomorrow. Only they can sort this for you.

http://www.o2.co.uk/contactus Phoning first thing in the morning is usally the best time to call...

Incidentally you can check your bill and what you have used via My O2 http://www.o2.co.uk/myo2

Veritas Numquam Perit

MI5 · ‎29-08-2016

Valued customer?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie · ‎29-08-2016

Likely charges are if you have gone over your minutes, called numbers not covered by your allowances or sent mms. There should be a full breakdown in My O2 so you can check.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS