More Forum Issues? - Page 136

Cleoriff · ‎09-11-2015

I have been away for the weekend and I did have my phone and tablet with me. Access to the forum was slow and full of issues. Back home now and using PC and these problems still remain ...

* Taking ages to accept my login details

* Moving from tab to tab painfully slow

* Timing out before you are able to post

* Worse than that....typing a reply to someone with loads of relevant links..and connection times out again!

(Not even sure this will post if honest)

* Posting pictures is problematic

*I just attempted to post a reply to a new topic. pressed 'post' and I was directed to login again

Veritas Numquam Perit

viridis · ‎22-09-2016

@gmarkj wrote:
Yep, works for me.

@jonsie - thought it was more "hello Clarice..."

Wrong hannibal, fool

jonsie · ‎22-09-2016

@viridis wrote:

@gmarkj wrote:
Yep, works for me.

@jonsie - thought it was more "hello Clarice..."

Wrong hannibal, fool

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Toby · ‎22-09-2016

Sorry that it will take so long guys to change. Its been rather busy!

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

gmarkj · ‎23-09-2016

It was a (rather poor) attempt at humour. With the iPhone and Note 7 threads thought some might be in order.
And I ain't gettin' on no plane...

@Toby - how do you want them flagging? Flag inappropriate post, PM, a.n.other method?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎23-09-2016

I've just used the inappropriate content to notify the mods - seems to have worked most of the time although I did have to report one again the following day as the mod on duty at the time just logged on and then did nothing until they timed out.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Toby · ‎23-09-2016

Hi @MI5,

If you could PM me details of that please, it would be a great help.

@gmarkj no worries about the humour! Made me laugh too. We all need it from time to time for sure :). Please use the button you would use for abusive or inappropriate content for requests for moving threads.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Cleoriff · ‎23-09-2016

@MI5 wrote:
I've just used the inappropriate content to notify the mods - seems to have worked most of the time although

This is how I do it but it's time consuming and sometimes annoying. For instance I may be in the middle of a reply to the poster...go to post and get the 'Error' message. This is because someone may have already reported it and it's been moved!

Veritas Numquam Perit

MI5 · ‎23-09-2016

@Toby wrote:

Hi @MI5,

If you could PM me details of that please, it would be a great help.

I don't recall the time, dates and names tbh @Toby as it was sometime last week I guess.

If it happens again I'll screen shot it and let you know.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

gmarkj · ‎03-10-2016

@Toby wrote:

@gmarkj no worries about the humour! Made me laugh too. We all need it from time to time for sure :). Please use the button you would use for abusive or inappropriate content for requests for moving threads.

@Toby not sure where this would fall, but...

When threads are moved from one place to another they seem to appear as new.

So if I read a thread in the wrong place, when it is moved it re-appears in the unread page.

Can this be changed? Not a massive issue but annoyinh when you read something and a few hours later read it again as it shows as unread...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Cleoriff · ‎03-10-2016

Finding this a lot since O2 Home appeared at the top of the landing page. Constantly reporting new posts started in this section. To a lesser extent people are posting in the Community Ideas section (without actually proposing a workable idea.)...

Veritas Numquam Perit