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Cleoriff
Level 94: Supreme
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I have been away for the weekend and I did have my phone and tablet with me. Access to the forum was slow and full of issues. Back home now and using PC and these problems still remain ...

* Taking ages to accept my login details

* Moving from tab to tab painfully slow

* Timing out before you are able to post

* Worse than that....typing a reply to someone with loads of relevant links..and connection times out again!

(Not even sure this will post if honest)

* Posting pictures is problematic

*I just attempted to post a reply to a new topic. pressed 'post' and I was directed to login again slight_frown

 

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Cleoriff
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@MI5 wrote:
I was getting the spinning thing yesterday but not seen it this morning.

Nor me. Page loads immediately and no spinning circle (as if there is more to load)

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MI5
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Looks OK for me today too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Toby
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UPDATES:

- O2 in spell-checker: Lithium are investigating this and if we can add it in so that it does not come up as a spelling error

 

- Ideas 'Unread post' links going to first post in thread: Engineers are looking at this, as its a bug.

 

@Beenherebefore's avatar issues: Again, engineers are working on this as we speak and trying to ascertain exactly what is causing the strange behaviour (it is strange!)

 

Cheers!

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Cleoriff
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Ideas 'Unread post' links going to first post in thread: Engineers are looking at this, as its a bug.

 

That's interesting @Toby.....Could I also suggest the OP has an option box as well? We had three posts yesterday... started incorrectly in the Ideas section. I reported them all but had to do it from my reply as there was nothing in OP to state 'inappropriate content'

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MI5
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@Cleoriff wrote:

Ideas 'Unread post' links going to first post in thread: Engineers are looking at this, as its a bug.

 

That's interesting @Toby.....Could I also suggest the OP has an option box as well? We had three posts yesterday... started incorrectly in the Ideas section. I reported them all but had to do it from my reply as there was nothing in OP to state 'inappropriate content'


I reported that in my post too along with no ability to edit your post either. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Toby
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Hi guys,

Content reporting on ideas and comment editing would be feature changes that do not come as default aspects of the Ideas platform. Its a different thing to a normal forum thread. 

@Cleoriff for now, please feel free to PM me about any idea posts that need to be moved. 

 

I can look into adding more options for the comments also guys, but this may not be possible. It depends on the platform options :). I'll definitely look into it though!

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gmarkj
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oh, and an update on the spinning circle: as usual, clear cache and cookies and no longer doing it...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
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@gmarkj wrote:
oh, and an update on the spinning circle: as usual, clear cache and cookies and no longer doing it...

Well this twirling circle is back in full force today. Doesn't affect posting but is annoying nonetheless

Circle.JPG

I captured this after I had finished writing this post....

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MI5
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Doing it all day yesterday for me.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Anyone else had this? Three days running now on first login but hit F5 and it's fine....?

Firefox on Windows 10. No problem on Chrome.

Capture.PNG

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