More Forum Issues?

[Cleoriff]

I have been away for the weekend and I did have my phone and tablet with me. Access to the forum was slow and full of issues. Back home now and using PC and these problems still remain ...

* Taking ages to accept my login details

* Moving from tab to tab painfully slow

* Timing out before you are able to post

* Worse than that....typing a reply to someone with loads of relevant links..and connection times out again!

(Not even sure this will post if honest)

* Posting pictures is problematic

*I just attempted to post a reply to a new topic. pressed 'post' and I was directed to login again

[Cleoriff]

---

@gmarkj wrote:

always had to log in to community separately (put in username/password) from My o2 app...

---

I think the difference is I log into Community first via PC....if I go into My O2 (via PC) I do have to log in again for security I expect....

Unless I am out and about then my phone is rarely used for access to My O2. I get onto forum community via Chrome directly or Gmail notifications

[gmarkj]

right, all notifications (so far) have still gone to hotmail account.

trying this @gmarkj

fingers crossed...

edit - and success! email straight through to gmail inbox.

only problem now is emails coming through at silly o'clock due to the night shift...

[Cairdeas]

---

@Cleoriff wrote:

---

@Cairdeas wrote:

just wee problem with o2 app..pin number ok..but can't sign into community from there as it's not accepted new email yet.. will keep trying lol x

---

Same as me....I just turned my phone off and rebooted.....Then it was working...

---

lol tried that..still can't sign in on the phone..but I'm sure it'll be fine..eventually x

edit..can sign in via chrome..just not the app..so no biggie really x

[gmarkj]

i had a verification email come through that i had to click on first (and also an email on the old account to say it was being changed).

[Cleoriff]

I have just remembered something and so have checked my O2 texts back to November. Mine was the same as yours @Cairdeas. I didn't get an email but I was initially unable to change my log in to my O2 on the phone. I actually rang CS...they text me a change of password code for my phone via My O2. I input that and was then able to change my password to the one I wanted...

However like you I could access the forum directly from Chrome on my phone...so it wasn't a big issue for me either...

[Cairdeas]

Thanks for the info..will try that xx

[gmarkj]

So, quick update - had notifications over the weekend and this morning about PMs and mentions in 2 different topics come straight through to gmail inbox.
Hopefully this seems to have fixed the problem.
Also both Myo2 app and website and community seem to be recognising the gmail address so looks like everything updated ok.

Fingers crossed it stays that way...

[Cleoriff]

That's good news @gmarkj. When I was 'made' to swap to Gmail for this forum I was assured it would work for emails from O2.....It did and apart from that Off Topic glitch in January all is still working well...

[jonsie]

Good news then @gmarkj

[MI5]

Super