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Members showing online - We need your feedback

Toby
Former Staff
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Hi guys,

 

I'm going to try and get the 'members showing online' issues fixed once and for all. I'll need some info form you all too.

 

If you;re seeing this issue, can you please list below (no need to use actual usernames of others, just the durations for now):

 

- If you're seeing the issue still.

- If the issue went away and then cam back

- The browser(s) you see this on.

- If you see it on mobile view

 

Many thanks

 

Update: I have spoken to Lithium and some maintenance will occur tomorrow evening (3-5 minutes between 00:00 and 04:00) which includes tending to the 'members online' issue. Once we get too midday of Wednesday 1st of July, let me know if you can see a difference.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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MI5
Level 94: Supreme
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Yes, still seeing it using Chrome.

Issue comes and goes. No set pattern that I can tell.

 

online.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
Level 94: Supreme
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*I see it mainly on Laptop using Firefox

*It seemed to reset about 2 weeks ago.

*It isnt happening with me this time but did about 4 weeks ago.

* Exactly same on mobile

Cant get everyone in but this was taken just now...

Capture Users June2015.PNG

Veritas Numquam Perit

Girl in a jacket
Message 3 of 19
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Cleoriff
Level 94: Supreme
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Apologies. I did show users....it was how I captured it using snipping tool on laptop.....(Not a problem though?)

Veritas Numquam Perit

Girl in a jacket
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jonsie
Level 94: Supreme
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Toby
  • 11577 Posts
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Thanks all, Ill see what's going on. Do report any other useful info on this topic when/if you experience it.
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 6 of 19
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Toby
Former Staff
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Registered:

Update: I have spoken to Lithium and some maintenance will occur tomorrow evening (3-5 minutes between 00:00 and 04:00) which includes tending to the 'members online' issue. Once we get too midday of Wednesday 1st of July, let me know if you can see a difference.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 7 of 19
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Anonymous
Not applicable
Hi @Toby

I see the members online for days on end when they actually aren't online & I still see lots of guest users ranging into the hundreds as well.

I am using safari on an iPad mini
Message 8 of 19
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Toby
  • 11577 Posts
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Thanks @Anonymous,

 

Tomorrow's maintenance should fix this for everyone.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 9 of 19
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Anonymous
Not applicable
That's good to know @Toby
Message 10 of 19
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