O2 Community

Get help, share tips and chat

Reply
Level 2: Apprentice
Posts: 8
Registered: ‎05-06-2011

It is not possible to connect your call

No change there then
Level 2: Apprentice
Posts: 8
Registered: ‎05-06-2011

Re: It is not possible to connect your call

Does anyone else have this problem with O2 to O2 unlimited, Do your telephone calls deteriorate after 7.00pm.Hence the title of this thread.
Posts: 28,823
Topics: 236
Solutions: 2,071
Registered: ‎04-01-2009

Re: It is not possible to connect your call

I have had no problems at all no matter what the time of day. All the family have unlimited O2-O2 and none of us have a problem contacting each other. Are you in a good coverage area? Is this a recent problem or have you always had difficulty connecting?
O2 Apps | O2 Open | O2 Status | Lengthen RingTime | O2 Travel | O2 Help Guides | TU Go | Unlock Phone | Insurance
thailand flag photo: Thailand! Flag-Thailand_zps1d36cf44.gif
Samsung Note 4, Samsung Note 2, Samsung S3, Nexus 7 2013
O2 Community | Forum authority badge
Level 2: Apprentice
Posts: 8
Registered: ‎05-06-2011

Re: It is not possible to connect your call

This is interesting, I have just noticed whenever I make a call with the power connected to the phone the conversation will only last a minute or so, sometimes just seconds however, if I unplug the charger and redial it tends to stay connected and the call quality is much better.I have also noticed a split second before I am cut off I can hear a static charge go off inside the phone.My phone had to go in for a repair 6 months ago because the screen/qwerty seemed to have a mind of it's own. It looked like it was about to self destruct and the phone became hot, So hot in fact I could hear the battery fizz. Not having much luck am I . John
Level 2: Apprentice
Posts: 8
Registered: ‎05-06-2011

Re: It is not possible to connect your call

No service, no service, no service, it has not been possible to connect your call, ITS TAKEN 7 ATTEMPTS JUST TO LOAD THIS WEB PAGE. It's not even 7.00pm yet. Can't stop I have to make all my "unlimited" phone call before 7.00pm. =(
Level 2: Apprentice
Posts: 8
Registered: ‎05-06-2011

Re: It is not possible to connect your call

Looks like another fault may have developed with my HTC HD7 phone. When I press on one of the applications from the menu it tries to load the page but then returns me to the menu page within a second. Its doing the same for most apps, YouTube,calculator,converter,torch, etc. Just phoned O2 customer services who I must admit, have always been more than helpful every time I have called. Its back to the O2 shop for me. Just a quick thank you to the good people at O2 customer services. Any advice is welcome from this forum. Regards =( John =(
Posts: 24,759
Topics: 229
Solutions: 1,536
Registered: ‎29-07-2008

Re: It is not possible to connect your call

So your post here was a little misleading then?
viewtopic.php?f=2&t=70972
No wonder people get the wrong impression from forum posts! :smileyindifferent:
Please support the Disasters Emergency Committee: http://www.dec.org.uk/appeals

Sky Unlimited Broadband - Legacy O2 Simplicity 20 -Nexus 4 Android 5.02
Level 2: Apprentice
Posts: 8
Registered: ‎05-06-2011

Re: It is not possible to connect your call

Nothing misleading regarding my original question,I asked if anyone had problems making phone calls or accessing the internet after 7.00pm. I have had this problem for around 1 year now, it started the day I changed my calling plan to "unlimited" and continues to this day. The last fault I described corrected itself the next day. The internet speed just now is very fast, I have never seen it this fast before. It's not 3G because the 3G icon has only appeared briefly a handful of times in a year.
Level 2: Apprentice
Posts: 8
Registered: ‎05-06-2011

Re: It is not possible to connect your call

4 Attempts to make a call, I did manage to make the call but after the conversation I pressed the (end call) button but the phone didn't want to end the call,I repeatedly pressed the end call button but the phone was not responding. 2 minutes later it decided to end the call. Eh what was all that about
Posts: 24,759
Topics: 229
Solutions: 1,536
Registered: ‎29-07-2008

Re: It is not possible to connect your call

4 Attempts to make a call, I did manage to make the call but after the conversation I pressed the (end call) button but the phone didn't want to end the call,I repeatedly pressed the end call button but the phone was not responding. 2 minutes later it decided to end the call. Eh what was all that about

A fault with the phone.
Please support the Disasters Emergency Committee: http://www.dec.org.uk/appeals

Sky Unlimited Broadband - Legacy O2 Simplicity 20 -Nexus 4 Android 5.02