Iphone 6

[Anonymous]

Just got my iphone 6 synced all my previous iphone data over but the network still "no service" and says sim not provisioned?? Any ide? Do
I just have to wait?

[Anonymous]

Can take up to 24 hours. Of its longer contact customer service or use live chat. Links at bottom of page

[Anonymous]

Also periodically turn phone off and on say one an hour. Sometimes that helps

[Anonymous]

Hi

Remove the sim and wipe it then reinsert and try again.

Try -> Settings , General , Reset , Reset Network Settings and or -> Hold the Sleep/Wake button and Home Button together until the apple logo appears and let go. This reset the iPhone.

Also check your masts via http://status.o2.co.uk/

Are you using a new nano SIM card ? Was your previous sim not this size.

If so perform the sim swap.

Sim Swap link -> http://swapmysim.o2.co.uk Or text SWAP to 20220

The Service will stop on the original SIM card which indicates the swap has started. Turning the phone Off and On , or if applicable switching airplane mode On and Off ,with the new SIM card in every 20 minutes or so will typically help the connection to settle.

This procedure moves your tariff and mobile number to the new nano SIM card.

If you still have issues then please do contact Customer Services as indicated. 202 for Contract. 4445 for PAYG. To have your account checked.

Please let us know how you get on. 😄

[MI5]

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@Anonymous wrote:
Just got my iphone 6 synced all my previous iphone data over but the network still "no service" and says sim not provisioned?? Any ide? Do
I just have to wait?

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You need to activate your sim card http://swapmysim.o2.co.uk/