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Internet coverage

Anonymous
Not applicable

Hi ,

I work in a factory and can`t get a signal for 3g/4g and no wifi available,my mates who have EE,Vodafone Giff gaff and even iD can get a signal is this a problem with o2 or am i just unlucky.

 

Any ideas for getting a signal would be appreciated,i am using a Samsung S5 handset.

 

Thanks Paul.

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jonsie
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It's either the network/sim or the phone. Check for problems here : Service Status

Is it only at work you have the problem?

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Cleoriff
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I am surprised that your friend who is with Giffgaff gets a signal and you don't (as Giffgaff runs on the O2 network)

That being so it does look more as if it's a sim problem @jonsie?

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MI5
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If your mate on giffgaff gets a signal, you should do too as it's the same network.
Have you tried turning off 4g and just trying 3g ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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Hi,

 

yes i only have problems in work and asking other people with O2 it appears they have the same problem,if i go outside i get reception straight away,can`t understand why people on other networks don`t have any problems at all ?

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Anonymous
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I`m in work tomorrow so will turn off 4g and try 3g only and see if that makes any difference,thanks for the replies.

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MI5
Level 94: Supreme
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Indoor coverage can be a bit hit and miss depending on building construction and also some phones cope better than others.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 8
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Anonymous
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An example is my missus used to have an Galaxy S4 & in our local wether spoons she would never get signal, recently upgraded to an S6 Edge, now has perfect signal in wether spoons 

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