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How to get mobile phone call records?

Anonymous
Not applicable
Hi i was just wondering if anybody could help me, I'm needing to get mobile phone call records, I have sent away a form and the information I got back only contained text messages, I want to know if there is any way I can get calls? This matter is urgent and very important and any help or information would be great, Thanks.
Message 1 of 5
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Anonymous
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The calls you've made i.e. time, duration etc? If you're on contract then they're all on your online bills.
Message 2 of 5
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Anonymous
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Thanks for that canwefixit, only thing is it is a pay as you go phone so dont think I have an online billing account? Do you know if this is correct and if not, where would I find this? Thanks
Message 3 of 5
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Anonymous
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Ah I see, no pay and go customer's don't get access to itemised billing online.
Was it a subject access request that you sent in? Link: Click Here
This would be the only way to get any info on calls you've made on pay and go, if there's even any info to be had.
Message 4 of 5
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Anonymous
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Yeah it was the subject access report that I sent away for, I spoke to an advisor who said they would be in contact with me about it but I have so far had no reply. I will keep trying, thanks again for the help and advice.
Message 5 of 5
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