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Help anyone ? Porting how long?

Anonymous
Not applicable

hi guys can anyone help please?  Porting from ee to o2 new phone 

 

On friday I was told porting would take place at 6pm and I'm to wait for the texts, I still havent received any.

is it usually this long to transfer phone number from ee to o2? When will I get the texts or is something wrong and I need to talk to o2? 

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MI5
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Ah....... live chat, you say !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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MI5
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I'd call on 202 from your o2 sim, if it were me wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Anonymous
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Yes the live chat from the contact us Link lol

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MI5
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Could be waiting a long time, unless you call tongue
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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The live chat via contact us was Friday lol I'm calling tomorrow 

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MI5
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@Anonymous wrote:

The live chat via contact us was Friday lol I'm calling tomorrow 


Fantastic

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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@Anonymous wrote:

The live chat via contact us was Friday lol I'm calling tomorrow 


Pleased to hear you will call and speak to a human....Live chat often say things you want to hear ...but not always factual....:smileysad:

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Anonymous
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I had this. they don't port on a weekend so you may have missed the boat.  I got my Sim sat moring, my old number was finally ported today at 1600 hrs!

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Cleoriff
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@Anonymous wrote:

I had this. they don't port on a weekend so you may have missed the boat.  I got my Sim sat moring, my old number was finally ported today at 1600 hrs!


That sounds about right @Anonymous. Pleased it ported ok...

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