20-07-2014 15:30 - edited 20-07-2014 15:37
20-07-2014 15:30 - edited 20-07-2014 15:37
Hi,
I have lived at my current address for 4 years now. The service that o2 provide is very minimal? Most of the time I don't get a signal, it's frustrating sending text messages as they always nearly fail. There is a large radio mast 600 metres from where I live on top of a hill (Carne - here in Cornwall) with several o2 cabinets (it says so on the doors!)
I have even sat next to this Radio mast and experience the same problem?? I'm told by my local o2 shop I can get 3G - o2 site says I can't, other providers do provide a good quality 3G service... my daughter has 3-Three; and everywhere she went around this area on holiday she was able to use 3G with a good signal?
My understanding is, having tried to contact o2 about this matter on repeated occasions is that they are really trying to ignore the issue? I just get told, sorry, we don't provide that service for you... and I cannot help, there is no information on this?
Am I to accept that o2 are not going to, or unwilling to provide me with a decent service here where I live? I have kept the faith for many years now ith o2 but is this a sign that other operators are leaving o2 behind and it's time to move on elsewhere?
on 20-07-2014 15:45
on 20-07-2014 15:35
on 20-07-2014 15:36
on 20-07-2014 15:36
on 20-07-2014 15:38
on 20-07-2014 15:42
Thanks Guys? I want to keep the faith with o2 as I said I've been with them many years now and don't like to switch.
BandofBrothers... I've just taken out a new 24 month contract (such as my keeping the faith with o2??) so that is not an option.
I guess I will just have to see what they roll out in the new service they are going to provide? If it remains the same, then I will have to change to some other service that can provide what I need.
Thanks.
on 20-07-2014 15:45
on 20-07-2014 16:11
Thanks once again Band - my internet at home is provided by BT so I use my WiFi here at home with them and the Hotspots that are supposed to be around here, but I've never found any???
I guess it's give and take? Like all mobile phones, you have areas covered, and others that are not? I think to get 100% coverage you'd probably need about 6 sim cards to do the job!!
Oh well, hopefully one day I shall get the service I want!
Cheeers...
on 20-07-2014 16:12
on 20-07-2014 17:03
on 20-07-2014 17:03
on 20-07-2014 22:49
Another post about the poor service outside of urban areas. I admire your loyalty in taking another 2 year contract. Hopefully you don't have a Windows Phone and are able to use Tugo.