Solved: Re: Going on line

Anonymous · ‎23-04-2014

I've got an O2 Simplicity 300 contract with Basics Data bolt-on.

Since O2 "improved" their site last December, I've found it very difficult to navigate round the site. In fact, all I can seem to find is O2 trying to sell me more of their products.

What am I doing wrong ?

adamtemp64 · ‎23-04-2014

Which phone?

It just sounds like your browser has the o2 home page as the default home page (start up)

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎23-04-2014

Are you talking about on your phone or the full site what exactly are you looking for?

Anonymous · ‎23-04-2014

Hi and welcome. The O2 homepage is designed to offer services and products.

The community forum is here as another form of support from O2 customers.

Anonymous · ‎23-04-2014

On my phone. I used to be able to find all sorts of sites.

Anonymous · ‎23-04-2014

Why can't you still ?

What sites are you trying to search for ?

Anonymous · ‎23-04-2014

OK - well, as an example - the BBC site.

I go to the internet icon, click on home and I just get a list of sales stuff from O2.

Anonymous · ‎23-04-2014

That's because you have the O2 page set as your home page you can change that

adamtemp64 · ‎23-04-2014

Which phone?

It just sounds like your browser has the o2 home page as the default home page (start up)

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎23-04-2014

Oh - of course.

Thanks gentlemen.

Anonymous · ‎23-04-2014

Your welcome