Solved: Forum PM's - Page 7

Cleoriff · ‎24-06-2015

Last week I had major problems with my emails on my laptop. I used Incredimail and BT Yahoo mail. Anyway got it all sorted as my husband took them both off and started me on Outlook email....which is ok as it does what I want it to....

All that aside I have noticed a change to emails when informing me of PM's. In the past it was a simple email to say '*Joe Bloggs* has sent you a PM in the O2 community'....you then had to log on to read it.

Now I am getting the same email but if I scroll down the email I can actually read the PM...without logging on at all?.... Very strange. Is this because i have changed to Outlook or what...??

Veritas Numquam Perit

Toby · ‎29-06-2015

Hi guys,

All should be fixed now. Do update to let us know if you still have issues.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Cleoriff · ‎29-06-2015

Hi @Toby the only issue I have is the amount of time the forum either goes offline or on a go slow at midnight or thereabouts. Then if course we still have the ongoing problem of users showing online for 1000's of minutes when they are not.

That causes difficulty when you call someone in to answer a problem...thinking they are online...:smileysad:

Veritas Numquam Perit

Toby · ‎29-06-2015

Hi Cleo,

That's a separate issue, but I'll continue to look into that. The forum downtime is something that will always be evident when there are updates. If its happening every night for you though, that's something I'd need to look into

EDIT: I've started a thread:

http://community.o2.co.uk/t5/Discussions-Feedback/Members-showing-online-We-need-your-feedback/m-p/8...

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

jonsie · ‎29-06-2015

@Toby

I've just had the error loading page when signing in 10 minutes ago.....

I've also been online for 5000 minutes...?

...and the site is very very slow

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

jonsie · ‎29-06-2015

@Toby

I've just had the error loading page when signing in 10 minutes ago.....

I've also been online for 5000 minutes...?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

jonsie · ‎29-06-2015

Anyone else finding the community pages painfully slow or is it just me....?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎29-06-2015

I am ok on laptop @jonsie Not using mobile when at home (unless testing something for someone)

Toby has started a thread about minutes online.

http://community.o2.co.uk/t5/Discussions-Feedback/Members-showing-online-We-need-your-feedback/m-p/8...

Veritas Numquam Perit

MI5 · ‎29-06-2015

OK for me in terms of page loading speed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)