on 23-10-2011 06:13
...so here goes....
@ Abs and Chris
I think we all have the knowledge and know-how to check for and spot these bogus isp's and the newly registered users who spam the forum to ridiculous levels. I think the only answer under the present circumstances is for the 6 ,7, 8 and more regular forum police, ie US, to be empowered to remove this stuff and these members ourselves.
Can you understand how frustrating it is for us to regularly red flag this rubbish when there is no moderator deleting it? It stays on the forum for hours and a spammer can post 20 or more threads without them being removed before the gods deem fit to delete them and ban them. Strange they can't deem it fit to ban the ISPs.
Good Lord, nothing else is working and the promised improvements of some 6 months ago don't seem likely to happen any time soon. Nothing at all from O2 regards to updates for months and I, for one, am sick of false expectations.
Abs or Chris @O2, any words of wisdom for us? Come on, give us a go, let us self police the spam. I personally can guarantee I will cut the spam by more than 25% and quite probably a great deal more (but unlike O2, I'm not into false promises!)
Between us 99.9% will be gone before the moderators even begin to think about fulfilling their contractual obligations (probably another pin in the effigy that O2 moderators keep of me)
Come on O2, give us a try. Strewth, WE won't even cost you a penny! (a bar of chocolate every now and then would do but please send one to our resident P&G expert prking who I would always ask advice before calling customer service! A bar of chocolate is the very least he deserves! Mind you, his postman has put a bit of weight on lately!)
The regular contributors on this forum are keeping it going and we have valued advisers in all the sections of the forum. You know who they are but I will mention a few to remind you:
adamtemps64 expertise in all things iphone and business contracts
perksie expertise in broadband and home phone
npr1 expertise in broadband, routers, gaming etc. with his own helpsite for O2 problems
prking expertise in all things P&G, consumer law, Oftel Ofcom, Nokia and much more
beaufighter expertise in all aspects of tariffs and contracts
browni expertise in broadband, Nokia and forum rules and moderator of a similar customer forum.
wanty & canwefixit expertise in most thing O2, tariffs, contracts, P&G, t&cs etc.
oliver341 expertise in all things broadband with easy to follow tutorials for the less experienced.
sheepdog and giamburrasca expertise in all things Blackberry
O2MACH2, brendan2002, strange visitor, ancient fergueson, DaveC, DAW,darrengf,waylander, Jawswing, greatcap, mathrin, ravefromthegrave and I claim the right to name myself, who have been invaluable to other members of the forum with our own experience and the knowledge we have picked up from the above members.
Deepest apologies to anyone who feels slighted by no mention in these lists, no disrespect to anyone and as it is now around 6:20am my excuse is tiredness and a pathetic memory dimmed by the uncontrollable suicidal tendencies of my remaining brain cells!
Seriously O2. Look at all the above people, the time they spend on the forum, the thought and knowledge that goes into their replies to some of the complex queries and the more simple straightforward obvious queries. These questions have in some cases been to various departments in customer service without satisfactory resolutions and we have had a wealth of knowledge and expertise to help your customers and taken lots of pressure off customer service.
You promised us the earth with regards to forum changes, spam etc with a whole new design fully supported by O2 staff. It's time to deliver and if you can't, then let us at least police the spam on here until your new forum is unleashed on everyone.
In case the mods take offence to this post, and may I be so bold as to say that they will fail in their obligations should they decide to remove this post, I am taking the precaution of PMing the post to Ab & Chris @O2.
on 23-10-2011 07:51
I know bugger all about iphones
Proud Nokia owner
You can find me on Twitter @browni (pretty obvious ain't it!)
on 23-10-2011 08:07
iPad 3 wifi-3g 64gb
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (still 2g only and it is 2014)
on 23-10-2011 09:39
Mobile since 1993
on 23-10-2011 11:24
on 23-10-2011 12:51
Text DEC to 70000 (free text) to donate £5 or online: http://www.dec.org.uk/appeals
Sky Unlimited Broadband - Legacy O2 Simplicity 20 - O2 Wallet - Nexus 4 Android 4.4.2
on 23-10-2011 16:39
on 23-10-2011 17:55
I work for O2 but any comments and opinions I post here are solely my own and do not reflect those of O2 or Telefónica.
on 23-10-2011 18:39