on 27-01-2015 18:52
on 27-01-2015 18:52
Hello,
My S5 developed a fault with the screen however as its outside of the 14 days i have to have it repaired, does anyone else find this shocking ?
my inital thoughts that if anything was faulty you are with your rights to request a replacement?
any ideas?
Thanks
on 27-01-2015 18:53
on 27-01-2015 18:54
@Anonymous wrote:Hello,
My S5 developed a fault with the screen however as its outside of the 14 days i have to have it repaired, does anyone else find this shocking ?
my inital thoughts that if anything was faulty you are with your rights to request a replacement?
any ideas?
Thanks
Samsung do provide a 2 year warranty with their products so I would contact them..
Veritas Numquam Perit
on 27-01-2015 18:56
on 27-01-2015 18:56
on 27-01-2015 18:57
on 27-01-2015 18:57
on 27-01-2015 18:59
on 27-01-2015 18:59
on 27-01-2015 19:00
on 27-01-2015 19:00
on 27-01-2015 19:03
on 27-01-2015 19:03
@Bambino wrote:Won't O2 just say send it to them for repair? That would invite a world of trouble for the OP.
If o2 won't swap it I'd go directly to Samsung.
on 27-01-2015 19:03
on 27-01-2015 19:03
on 27-01-2015 19:11
tried instore they said if i had purchased it with them they could replace it but cause i brought it online all they could do was send it for repair.
I've looked through the sales of goods but couldnt find much about the retailer having to replace it they just have to offer a replacement or repair