on 27-01-2015 18:52
on 27-01-2015 18:52
Hello,
My S5 developed a fault with the screen however as its outside of the 14 days i have to have it repaired, does anyone else find this shocking ?
my inital thoughts that if anything was faulty you are with your rights to request a replacement?
any ideas?
Thanks
on 27-01-2015 19:12
on 27-01-2015 19:12
on 27-01-2015 19:15
on 27-01-2015 23:45
on 28-01-2015 01:26
on 28-01-2015 01:26
Phone numbers for Samsung (a choice)
UK 0844 381 5195 or 0330 726 7864
Then this link gives you a contact form if you wish to email...
http://www.samsung.com/uk/info/contactus.html#
Veritas Numquam Perit
on 28-01-2015 12:09
Isn't it 28 days to get a faulty handset exchanged?
It clearly isn't fit for purpose if it doesnt last this long.
If got through O2 directly, give them a call
on 28-01-2015 12:15
on 28-01-2015 12:15
@Anonymous wrote:Isn't it 28 days to get a faulty handset exchanged?
It clearly isn't fit for purpose if it doesnt last this long.
If got through O2 directly, give them a call
Although.....O2 may want to send it to Anova... I wouldn't have that with my phone.
I would be going straight to Samsung with their 2 year warranty......
Veritas Numquam Perit