Thank you, Chris@O2 for taking the time to research this. It doesn't explain why translate.google.com is still blocked. Please could you also address why the age verification references the first time that age verification I checked but that subsequent checks will be charged, that credit card details will not be stored for further transactions and the collection of data boasts that i copied from Bango in my last post. I find it hard to understand why O2 would be giving monies away in this fashion. Is there really no profit to be made from transactions Bango manage on behalf of "content providers". Is it possible to arrange for an ethical company to manage this for you, rather than a company which profits from, amongst other distasteful things, pornography? Thanks once again. Tom
Chris@O2, I'm afraid that doesn't address all the points raised in this thread. I'm sure that others will point out the questions that concern them but for me the important issues are. Why are customers, who have previously age verified, being asked to do so again? Why are bango being allowed to monitor sites visited for analytics purposes? Why is the monitoring (for whatever purpose) generating such large numbers of error messages? (The interrupted by host and Sorry! messages) How much extra data traffic does this redirection generate? And is this being deducted from customers allowances? Why are customers not informed that a third party will be monitoring the sites they visit?
Finally have the age block lifted so I can finally use Google Translate and Urban Dictionary again! Result. I asked about Bango (what is the point of that Guru guy who works there???) and no one there knew what I meant by bango.net and suggested I ring customer support instead. I'm personally rubbish at phonecalls so was wondering if anyone else has had luck with this bango issue thru CS before I make the call.
I've been asked to age verify. Yet I've done this previously. Secondly, the errors are still continuing. Thirdly, I've seen the bango header momentarily when outside of O2 Active. I appreciate what the official position is, but as I said much earlier in the thread, in reality this isn't what is happening.
Its quite frustrating. And when you add in conflicting responses from people at O2, bango's reputation and their marketing claims which appear to contradict O2; it all becomes very confusing. Edit. Because of this I actually moved most of my mobile data use away from O2, a while ago. My new provider happily removed age verification with no payment necessary and no repeat. I can access a mobile internet settings page which gives me control over their proxy (level of compression etc) and I have a range of privacy options available. I've yet to find a mis-categorised page. I've just tried to use My O2 on O2 Active, guess what ? I got the interrupted by host error! (I do believe I've just had my first rant - please don't set the bees on me)