Customer service

[Anonymous]

I have been on hold for 28 minutes to activate my new SIM.  Live chat has been busy all this time too.  This is ridculous wait times - you should at least be offereing a call back service within the hour instead of leaving us hanging on and on.

[MI5]

The Pope always answers !!!

[jonsie]

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@MI5 wrote:
The Pope always answers !!!

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Yep 24/7!

[Anonymous]

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@MI5 wrote:
The Pope always answers !!!

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...my word!!!   O2 have recruited the Pope?  Things are that bad, eh? 

[jonsie]

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@Anonymous wrote:

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@MI5 wrote:
The Pope always answers !!!

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...my word!!!   O2 have recruited the Pope?  Things are that bad, eh? 

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I think yes they are. I seek help from an higher authority though....

[MI5]

Couldn't get any worse !!

[jonsie]

Where I go these days for help and assistance.

[Cleoriff]

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@MI5 wrote:
The Pope always answers !!!

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Could I ask how you know this @MI5? Are you in daily contact with His Holiness?

[MI5]

I call him daily to confess my sins

[Cleoriff]

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@MI5 wrote:
I call him daily to confess my sins

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Cough cough...I expect he is never off the phone....

[jonsie]

Hope you have unlimited calls.....