Community Sign-in page update

Marjo · ‎24-10-2014

Hi guys,

How are you all doing on this lovely evening?

You might have noticed something different while logging in today through the 'Sign In' link on the forum. We have added quick information on the right-hand side of the sign-in form about the community.

This is to make it a bit more informative for those who are visiting for the first time, and will hopefully give a little more insight into the benefits of the community and what kind of things members can participate in if they register.

This is for the community sign-in only; when logging in to My O2 through any other link, you would still get the usual My O2 login screen.

Cheers

Marjo

Anonymous · ‎27-10-2014

Looks good!

Just checked and I do get that screen!

jonsie · ‎27-10-2014

Very interesting

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎27-10-2014

Thanks for checking @Anonymous

I am off to Paris for 2 days tomorrow morning. If there are any questions, direct to Toby or Marina.

jonsie · ‎27-10-2014

Avoir un grand temps

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎27-10-2014

Can I just bring up the fact that I still need to login twice when I'm on mobile and want to leave a comment?

Toby · ‎29-10-2014

Hi@Anonymous ,

It is really? Sorry about that. I think I'll create a thread later to see if others are still seeing this, collate the accounts and then see what is going on there.

Thanks for flagging buddy!

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Anonymous · ‎29-10-2014

Yeah Toby, sorry!

There was a thread about it a while ago, I'll see if I can find it when I get home! But yes, I am still being prompted to login twice on mobile although I don't get an error messge on the second login prompt any more! :S

Toby · ‎29-10-2014

Ok thanks for letting me know Papa.

I'll create a thread and PM you guys to see if its affecting a larger amount of members. I'll get it sorted one way or another

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Anonymous · ‎29-10-2014

Hi @Toby

Just as an update, I've been doing some testing and the double sign in only occurs when I am not signed in and want to comment on a topic.

If I visit the community and select to sign in it accepts my email address and password first time.

On a side note, and to stay on topic, I am getting the new sign in page on mobile as well!