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Carphone Warehouse

Anonymous
Not applicable

Why has O2 sold my details to Carphone Warehouse who now bombard myself and my family, we have 4 contracts with calls about upgrading ? Unethical, unpleasant and unwanted. Am I alone ?

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jonsie
Level 94: Supreme
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CPW are one of O2's 'trusted' partners so have access to O2's database. Unfortunately you would have agreed to them sharing your information unless you changed your marketing preferences in My O2. This is found under the 'More' tab so you should change it now.

Message 2 of 18
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jonsie
Level 94: Supreme
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CPW are one of O2's 'trusted' partners so have access to O2's database. Unfortunately you would have agreed to them sharing your information unless you changed your marketing preferences in My O2. This is found under the 'More' tab so you should change it now.

Message 2 of 18
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MI5
Level 94: Supreme
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They are calling me constantly at the moment too and I am opted out - I had to get quite firm with them today.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 18
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jonsie
Level 94: Supreme
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I feel neglected, never had a call from them in the 18 years I've been with O2.....

Message 4 of 18
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Cleoriff
Level 94: Supreme
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Funnily enough I also had a call today. Those of you who know me well.... will realise it was NOT a good day for them to ring me and expect a polite refusal...Evil

Veritas Numquam Perit

Girl in a jacket
Message 5 of 18
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blissgirl
Level 33: Firestarter
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I have an app installed that blocks all these calls so cant get through me
iPhone 15 plus 128Gb light pink (with Vodafone) slight_smile
Message 6 of 18
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MI5
Level 94: Supreme
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@Cleoriff wrote:

Funnily enough I also had a call today. Those of you who know me well.... will realise it was NOT a good day for them to ring me and expect a polite refusal...Evil


If it was the same bloke who called me he was having a bad day too slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 18
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Bambino
Level 84: Resplendent
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Haven't dealt with them for years. Only O2 P&G now, so thankfully no calls. I hate their current TV ad campaign. No....that's too mild. I LOATHE it.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 8 of 18
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viridis
Level 56: Guvnor
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My car accident calls have gone from zero to 5+ a week on all but 2 of my o2 lines.
Message 9 of 18
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MI5
Level 94: Supreme
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I suspect a new list Jas been sold......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 18
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