O2 Community

Get help, share tips and chat

Reply
Level 2: Apprentice
Posts: 5
Registered: ‎29-11-2011

Cancelling a contract

Anybody know roughly know how much it would cost to cancel 24 month contract with 9 months remaining @ £32.00/month.
Is it the full 9*£32.00 or a percentage of it, or something else completely?
I've tried having a look at the website but the only information I've found is "If you cancel before your contract ends, you'll have to pay a charge." and then links to the contacts page. I've had problems trying to contact by phone before and email takes a while to resolve so I was hoping if anyone on here knew for certain how the charge is calculated?
Thanks!
Posts: 29,793
Topics: 240
Solutions: 2,110
Registered: ‎04-01-2009

Re: Cancelling a contract

It's the full 9 X £32.00 ie £288.00
O2 Apps | O2 Open | O2 Status | Lengthen RingTime | O2 Travel | O2 Help Guides | TU Go | Unlock Phone | Insurance
thailand flag photo: Thailand! Flag-Thailand_zps1d36cf44.gif
Samsung Note 4, Samsung Note 2, Samsung S3, Nexus 7 2013
O2 Community | Forum authority badge
Level 2: Apprentice
Posts: 5
Registered: ‎29-11-2011

Re: Cancelling a contract

Ah cheers, that's what I was afraid of. I've got to decide now whether I'm stubborn enough to cancel it haha,
Thanks!
Level 2: Apprentice
Posts: 5
Registered: ‎29-11-2011

Re: Cancelling a contract

Also, just had a thought. £6.00 of that was a data add-on, which I don't think I am contracted to have (I added it on after getting my original contract) so do you think that would be included in the calculation or not?
Thanks
Level 7: Part Timer
Posts: 1,001
Registered: ‎18-04-2008

Re: Cancelling a contract

AFAIK the data bolt-on is a monthly rolling contract, which can be cancelled at any time (30 days notice I believe).
Short answer is no, it should just be your contact base price x the number of remaining months :smileyhappy:
SV
Handset: Samsung Galaxy S 8GB, Android 2.3.3
Tablet: Google Nexus 7, Android 4.1
Level 1: Joiner
Posts: 2
Registered: ‎06-03-2009

Re: Cancelling a contract

Based on the recent restriction of mobile internet usage you could say that O2 have breached their contract with you therefore it is null and void
Posts: 1,866
Topics: 23
Kudos: 77
Solutions: 24
Registered: ‎14-08-2008

Re: Cancelling a contract

Based on the recent restriction of mobile internet usage you could say that O2 have breached their contract with you therefore it is null and void

Please don't make suggestions on something you know nothing about. It is not helpful to the OP and does not apply in this case.
To contact O2 click "Contact us" at the bottom of any O2 page, and click the service you need, or wait for "Live Chat" to appear.

Mobile since 1993