BT / EE Merger Worst Case Scenario For Customer Service

[Anonymous]

BT has the lowest satisfaction ratings in the UK for landlines.

EE has the lowest satisfaction ratings in the UK for mobiles.

doesn't auger week eh guys? might make o2 look good 😆😆

http://www.expertreviews.co.uk/mobile-phones/1402257/btee-merger-would-create-customer-service-night...

[MI5]

I was hoping for greatness....
Whenever I call EE CS I always ask to be put through to a UK call centre as their offshore call centres are worse than O2's live chat.......

[Anonymous]

Flippin 'eck. That bad? ???

[MI5]

Yep - Give em a try
EE CS number is 150 from an EE phone. The last time I called I was told I'd dialed the wrong number and I should have dialed 458.....
When I said it has been 150 since 1993 he said it had changed since Orange and T Mobile merged !!!

[Anonymous]

I've only ever had to call EE customer service once since leaving O2 and personally thought they were very good.....one off maybe?

When I was with O2 I rang up a fair bit and used live chat and ALWAYS left feeling belated.