Solved: Re: Account change

Anonymous · ‎17-07-2014

Hi,

I am trying to access my current O2 account which is registered at my current email address, however every time I try to log in, it brings up an old pay as you go account. How to change it to the account for my current contract which is a different number?

Anonymous · ‎17-07-2014

Hi

I would suggest you call O2 on 202 to have your account details looked at.

You can link accounts so you can access them both in your myo2 but once linked you can not unlink them.

https://accounts.o2.co.uk/

Edit;
A similar thread http://community.o2.co.uk/t5/Discussions-Feedback/Linking-accounts/m-p/582530/highlight/true#M39900

Anonymous · ‎17-07-2014

Hi

I would suggest you call O2 on 202 to have your account details looked at.

You can link accounts so you can access them both in your myo2 but once linked you can not unlink them.

https://accounts.o2.co.uk/

Edit;
A similar thread http://community.o2.co.uk/t5/Discussions-Feedback/Linking-accounts/m-p/582530/highlight/true#M39900

Toby · ‎17-07-2014

Hi Vaz,

Welcome to the community

Just to let you know I've created a new thread for your post, as it'll be easier to follow which replies are directed at you.

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MI5 · ‎17-07-2014

Your account could be registered to a different email address?
Call 202 to have your access checked.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)