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Anonymous
Not applicable

I have never been part of a rubbish network, the data on my phone uses up witjin 2 days of having it , hardly any network coverage , customer service is like a non existent swiss army, bills heavy and i hardly use it, have told them i am partially sighted but fell on deaf ears , excuse the pun , gone back to ee where it is cheaper on payg  and i get more service, suggest you do the same

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MI5
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It won't do for everyone, but if it suits your needs, go for it.
Thanks for your concern though all the same....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Cleoriff
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Sorry you felt the need to leave... but you have to go with the network that suits your needs best

Veritas Numquam Perit

Girl in a jacket
Message 3 of 13
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Anonymous
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Good luck on EE, and I don't mean that in a patronising way. PAYG gives you the freedom to try out other networks, but sometimes it's better to go back to what you're used to.

For some reason, I keep coming back to O2, so they must be doing something right, even if they are testing our patience at the moment Smiley Frustrated
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MI5
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I use O2, Three and EE and they all have their pros and cons - they all have occasional outages too wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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viridis
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EE are a shambolic nightmare of a company who's telephone support staff are below adequate and openly LIE to customers.
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jonsie
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@Anonymous wrote:

I have never been part of a rubbish network, the data on my phone uses up witjin 2 days of having it , hardly any network coverage , customer service is like a non existent swiss army, bills heavy and i hardly use it, have told them i am partially sighted but fell on deaf ears , excuse the pun , gone back to ee where it is cheaper on payg  and i get more service, suggest you do the same


Presumably you are near the end of your contract or sim only?

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MI5
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I assumed PAYG?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 13
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Anonymous
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viridis wrote:

"EE are a shambolic nightmare of a company who's telephone support staff are below adequate and openly LIE to customers."

I'm sure it'll improve once BT take over Smiley Indifferent
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viridis
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BT are a shambolic nightmare of a company who's telephone support staff are below adequate and openly LIE to customers.
Message 10 of 13
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