02

[Anonymous]

I have never been part of a rubbish network, the data on my phone uses up witjin 2 days of having it , hardly any network coverage , customer service is like a non existent swiss army, bills heavy and i hardly use it, have told them i am partially sighted but fell on deaf ears , excuse the pun , gone back to ee where it is cheaper on payg  and i get more service, suggest you do the same

[Cleoriff]

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@viridis wrote:
BT are a shambolic nightmare of a company who's telephone support staff are below adequate and openly LIE to customers.

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I must be getting to know you well. I just KNEW you would reply with that...

[Toby]

Hi @Anonymous,

I'm Toby, the O2 Community Coordinator.

Sorry to hear you've had a bad time at O2. Feel free to send me a message with any specific events that swayed you, as I'll feed these back to the rest of the team so that improvements can be made.

[jonsie]

What's that flying up there.....