Solved: sim and change tariff

Anonymous · ‎18-05-2015

Hi,

Whilst chaging my phone I removed my SIM and the dog got hold of it! needless to say it is no longer usable. How can I get a duplicate SIM?

2nd question; I want to change my tariff. My usage is down and I want to minimize my outgoings until my circumstances change. How do I find out when I can make the change?

perksie · ‎18-05-2015

A visit to an O2 shop would be quickest, failing that call O2 and they'll send one out.

Changing tariff will depend on what you're on now.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

View solution in original post

perksie · ‎18-05-2015

A visit to an O2 shop would be quickest, failing that call O2 and they'll send one out.

Changing tariff will depend on what you're on now.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

jonsie · ‎18-05-2015

Instore for sure, quick and easy!

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎18-05-2015

PS....just as an aside...I hope your dog is ok?

And to confirm... instore is by far the quickest way....

Veritas Numquam Perit

MI5 · ‎18-05-2015

Tariffs cannot be downgraded unless you are at the end of the contracted period or if you pay off the phone portion of a refresh tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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