Apple iOS Devices (iPhone, iPad, etc.)

[dgdonnelly]

I like every other O2 user am now aware that the mobile network to O2 is down, I first thought this was a problem with my phone but only realised it was a network problem when it was placed on the BBC news. What I find truly shocking is that there is no mention of this on the O2 homepage, there is also a problem with the contact us now button probably caused by the volume of people trying to get in contact. Why the hell is there no update from O2 on the website THIS IS SHOCKING!! One very unhappy customer

[bransoj]

There is...i've just read it!! Its in the Live Coverage section of the website. http://www.o2.co.uk/livestatus

[dgdonnelly]

yes but a problem this major should be on the main page not hidden away

[bransoj]

But at the same time there is an update in the exact place there should be an update!!

[JC1987]

that link times out! stop sticking up for a shocking piece of service

I wont be renewing with O2...this is classic from them, awful service!

[Diligaf]

Status checker kept lieing :@ :@ :@ nothing is working on my phone

[bransoj]

Does now but it was working for me 10mins ago. Yes its disappointing to have no service but at the same time there is nothing to say you could move elsewhere and not have the same happen. I've been with O2 for 10 years or so and today was probably the first time i've ever lost network connection for a lengthy period of time. I'll be quite happy if everyone leaves....more of the network for me!!

[sheeringuk]

Well, lucky you, tried to follow that link, busted! This is an example of the how not to treat your cutomers. Very bad!!!!

[dgdonnelly]

If people like you stick up for them then nothing will get resolved. There should be a message on the main website telling everyone what is happening and an estimated time that it will be resolved.

[bransoj]

Whether i stick up for them or not will make no difference at all. I doubt they're sat on their backsides doing nothing whilst we all moan!!