19-10-2012 05:04 - edited 19-10-2012 05:15
Just changed to the O2 simplicity 300 12 month contract from a pre-existing 18 month contract, with this "the all rounder data 500mb" bolt on, which is active apparently, but the only way I'm able to do things on me phone (data-wise) is via my wifi connection.
I'm in an area with good 3G coverage as it used to work fine before, but it refuses to work at all now. I'm able to make/receive calls & text, signals fine 'n all, but soon as I turn off me phones wifi, the error in the subject line is shown when trying to browse.
Anyone getting the same error? Any folk from O2 able to look into me account and see if anything to do with me data isn't maybe switched on? It's annoying having to rely on a wifi connection to be able to do stuff.
Solved! Go to Solution.
on 19-10-2012 08:23
It sounds like the usual issue ring 202 and get them to check it is the iphone data bolton (same cost) and once corrected the default idata apn will work fine.
Or change the apn as per the info in my usefull links in my signature
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on 19-10-2012 08:50
If so, u may need it to be changed. For some reason, iPhone's need a diff type of data package. Just like a blackberry.
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20-10-2012 15:55 - edited 20-10-2012 15:56
Heya guys, thanks for the replies
I spoke to someone at o2 via that 802802 text chat, gave them the problem I was having and emailed me the default info for the network settings.
Thing is they were the same, nothing had changed from when I went from me old contract to my new one. Anyway, right at the end of the chat, the o2 advisor said maybe change the apn to mobile.o2.co.uk - and bingo, it started working.
I've browsed around though, and that's the "ip/domain" for non-iphone tariff users? Am I able to continue using mobile.o2.co.uk safely?
on 20-10-2012 16:04
Samsung AtivS WP8.1 Samsung Note 4.
on 20-10-2012 16:22
Hey-ho, least 'am able to do things on it now
20-10-2012 16:59 - edited 20-10-2012 16:59
The correct APN is the one you are now using. idata.o2.co.uk is only if you have an idata bolt on. You obviously have a standard data bolt on.
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