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o2 Insure Premier

Anonymous
Not applicable

I have lost my phone. I know I have o2 Insure Premier service. Will that cover a new phone?

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perksie
Level 69: Guiding Light
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Have you reported it lost or stolen to O2 and the police yet, it's important to help with the claim and to prevent it being used for which you would be charged?

http://www.o2.co.uk/help/phones-and-devices/lost-or-stolen-device

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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perksie
Level 69: Guiding Light
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Registered:

Have you reported it lost or stolen to O2 and the police yet, it's important to help with the claim and to prevent it being used for which you would be charged?

http://www.o2.co.uk/help/phones-and-devices/lost-or-stolen-device

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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MI5
Level 94: Supreme
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Yes, call CS to make a claim and also you can put a block on your phone and account to prevent any unauthorised usage.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
Level 84: Resplendent
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Have you taken the time to look at your policy?

I DO NOT WORK FOR O2



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Anonymous
Not applicable
It won't be a brand new phone, it will be a refurb phone of your particular model
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jonsie
Level 94: Supreme
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I believe it has to be reported within 72 hours to the insurance company and the police so do it as soon as possible.

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