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no service

Anonymous
Not applicable

on ‎25-05-2015 20:57

on ‎25-05-2015 20:57

No service no guru what am I paying for 02 is rubbish 😠😠😠😠😠😠😠😠😠😠😠
Message 1 of 24
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Anonymous
Not applicable

on ‎25-05-2015 21:13

on ‎25-05-2015 21:13

thanks @Cleoriff and @Anonymous for the back up slight_smile just wait go sleep read a book chill live without your phone for a while gosh Cat LOL

Message 11 of 24
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Anonymous
Not applicable

on ‎25-05-2015 21:13

on ‎25-05-2015 21:13

I have had NO SERVICE for 5 hours now. What's happening?



Message 12 of 24
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Anonymous
Not applicable
In response to Anonymous

on ‎25-05-2015 21:14

on ‎25-05-2015 21:14

is he on the same service?
Message 13 of 24
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perksie
Level 69: Guiding Light
In response to Anonymous
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Registered:

on ‎25-05-2015 21:14

on ‎25-05-2015 21:14

@Anonymous wrote:

I have had NO SERVICE for 5 hours now. What's happening?



http://status.o2.co.uk/

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 14 of 24
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MI5
Level 94: Supreme
In response to Anonymous
  • 144296 Posts
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Registered:

on ‎25-05-2015 21:15

on ‎25-05-2015 21:15

He'll have a different phone number - It's only affecting certain batches of numbers.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 15 of 24
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Anonymous
Not applicable
In response to Anonymous

on ‎25-05-2015 21:15

on ‎25-05-2015 21:15

What would they do in our age @Anonymous we never had phones then, now it's a life or death situation if service is lost for an hour
Message 16 of 24
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Anonymous
Not applicable

on ‎25-05-2015 21:27

on ‎25-05-2015 21:27

its annoying i agree with you.

what are paying for? if our services are going to be affected we should have the right to informed about it & also compensated for it. Otherwise its not fair as a paying customer.

I really do hope o2 Telecommunications Network take this issue on board & not let all the loyal customers down other people will start to lose trust with the companies services.

Message 17 of 24
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Anonymous
Not applicable
In response to Anonymous

on ‎25-05-2015 21:44

on ‎25-05-2015 21:44

@Tax_UK it's in the t&c you signed up to that the service isn't guaranteed to be fault free
Message 18 of 24
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Toby
Former Staff
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Registered:

on ‎25-05-2015 21:49

on ‎25-05-2015 21:49

Hi guys,

We’re aware of isolated instances where some customers have intermittent access to our service. We’re investigating and will update ASAP.
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 19 of 24
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Anonymous
Not applicable

on ‎25-05-2015 21:59

on ‎25-05-2015 21:59

I'm only 17 yet I can live without my phone but I understand where ur coming from
Message 20 of 24
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