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no service

Anonymous
Not applicable
No service no guru what am I paying for 02 is rubbish 😠😠😠😠😠😠😠😠😠😠😠
Message 1 of 24
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23 REPLIES 23

MI5
Level 94: Supreme
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O2 know there is a problem so no point trying to contact anyone about it - it won't change anything.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 24
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Cleoriff
Level 94: Supreme
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No point in speaking with a guru. O2 have had a major outage today. It is being sorted and many people are back on now

Veritas Numquam Perit

Girl in a jacket
Message 3 of 24
4,274 Views

Anonymous
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Calm down, it's not their fault & no service is guaranteed to be fault free
Message 4 of 24
4,103 Views

Anonymous
Not applicable

I live in Edinburgh and have been getting no signal for hours. The on-line status indicator says that the service is normal. I cannot get through on the phone and I waited for half an hour for a guru and then was disconnected. Very poor customer service.

Message 5 of 24
4,076 Views

Anonymous
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Please read the other threads their is a outage today so it's being fixed as we speak
Message 6 of 24
3,996 Views

Anonymous
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ive had the same issue and tbh i always wait and it usually fixes

 

Message 7 of 24
3,949 Views

Cleoriff
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@Anonymous wrote:

ive had the same issue and tbh i always wait and it usually fixes

 


Good attitude @Anonymous

Veritas Numquam Perit

Girl in a jacket
Message 8 of 24
3,888 Views

Anonymous
Not applicable
Positive attitude & somebody with a sensible head
Message 9 of 24
3,859 Views

Anonymous
Not applicable

I am happy with outage now and again. Nothing is perfect. However, my next door neighbour with the same contract and same phone has full service?????

Message 10 of 24
3,663 Views