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iphone 5s and visual voicemail

Anonymous
Not applicable

I have all the settings correct

idata.o2.co.uk

vertigo

password

 

i have activated voicemail "1750"

but i cant get it to work on this 5s

it lets me click set up now.

i choose the default greeting

then it hangs at "setting up voicemail" 

 

any ideas?!

Message 1 of 16
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adamtemp64
Level 66: Unequalled
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VVM will work over 2g just takes ages for it to arrive to the iphone look at my signature.
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 11 of 16
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adamtemp64
Level 66: Unequalled
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Registered:
@MI5 vvm will only come through mobile data.
But to the op if you are on a normal pay monthly contract and have wifi at home try TUGO
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 12 of 16
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Anonymous
Not applicable
Is the issue mainly at home or out and about? Would TuGo help?
Message 13 of 16
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MI5
Level 94: Supreme
  • 144166 Posts
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Registered:

@adamtemp64 wrote:
@MI5 vvm will only come through mobile data.

Cheers @adamtemp64 I have only used hullomail myself.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 14 of 16
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Anonymous
Not applicable

its strange because i had a 4s last week and it worked fine on it, but just setting up from an upgrade and it wont work on the 5s.

 

i have wifi at home and sitting here trying to set it up but getting nowhere fast!

Message 15 of 16
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Anonymous
Not applicable
quick update,
got it working.
all i need to do was turn off 4g in the settings and it works fine
Message 16 of 16
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