iphone 5c will not update or download apps

[Anonymous]

my iphone will not update or download apps plase help

[MI5]

Are you connected to WiFi?
Your settings might block updates over mobile data.

[Anonymous]

Hi @Anonymous are you trying to do it on a data connection? Only do updates & downloading by wifi as that will work better. Try resetting network settings. Settings>gerneral>reset>reset network settings. Hopefully that will clear it, let us know if it works or not

[gemz4the1]

Is it a new phone or a 2nd hand phone? If it is the latter then you need to ensure that your iTunes account is on the phone.

[Anonymous]

@gemz4the1 the op must have an iTunes account enabled if they have been trying to download & update so possibly either a connection problem or hardware issue

[gemz4the1]

I know @Anonymous but when my sister gave my mum her iPhone, she didn't log out of iTunes and therefore the phone was still connected to my sisters iTunes account and she couldn't download or update any apps.

[Anonymous]

Until the op comes back & answer our questions all we can do is think of things that it might be. Doesn't sound like the issue you are talking about @gemz4the1 otherwise they'd explicitly say it wouldn't let the, log into iTunes

[Anonymous]

@Anonymous how much storage/memory do you have available on your phone, if the memory is full uninstall any apps, games or music you don't want. Also on your iPhone, in your wifi settings,

press renew lease & hopefully it will work.

Has iTunes or the App Store required you to agree to new terms because you won't be able to update or download unless you do that.

[Anonymous]

Late to the party I know, but if there were an os updates outstanding would that be preventing the phone from updating any other apps?

[Anonymous]

@Anonymous that is very possible due to the app updates being written for each IOS update whether be a major one or minor or depends on whether the app is optimised for a higher ios than what update is on the op iPhone