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iPhone Reminder for overdue bill?

JoeH
Level 1: Joiner
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For the first time ever, I received an Outlook reminder telling me to "Call back O2." I didn't remember creating this and after some brief investigation I discovered that a reminder had been added to my default iPhone Reminders list. This was synced via iCloud to Outlook.

 

The subject was "Call back O2", the timestamp was for the current time and the subject was a hyperlink which prompted me to call +44 330 123 9245. My bill is overdue and obviously O2 should be contacting me about this.

 

In the past, I would receive text messages or voicemails about overdue bills but this was the first time an iPhone Reminder was automatically created.

 

Did this come from the My O2 app which I have installed on my iPhone? I didn't see any settings which would allow automatic creation of reminders. I also checked my Privacy settings in iOS and nothing is authorised to use my Reminders.

 

Is this something in the Terms & Conditions for iPhone Pay Monthly customers?

 

Thanks for any help.

 

Joe

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MI5
Level 94: Supreme
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For sure we're still interested.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Anonymous
Not applicable
I'm interested to hear what happens
Message 33 of 55
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jonsie
Level 94: Supreme
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@Anonymous wrote:
I'm interested to hear what happens

Have you ever experienced this @Anonymous?  Not saying you have ever been late paying but I would have expected more people to report this if it was now a feature? 

Message 34 of 55
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Anonymous
Not applicable
No I haven't experienced it so it's a new one on me
Message 35 of 55
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Anonymous
Not applicable

Have you heard anything back on this @Toby?

Message 36 of 55
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Anonymous
Not applicable
@Anonymous have you ever heard of anything similar to this?
Message 37 of 55
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Anonymous
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Nothing so far! Crazy

Message 38 of 55
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Cleoriff
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@Anonymous wrote:

Nothing so far! Crazy


So...we are all in the blumming dark then?....LOL

Veritas Numquam Perit

Girl in a jacket
Message 39 of 55
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jonsie
Level 94: Supreme
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@Cleoriff wrote:

@Anonymous wrote:

Nothing so far! Crazy


So...we are all in the blumming dark then?....LOL


It beats the hell out of me for sure! 

Message 40 of 55
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