iPhone Reminder for overdue bill?

[JoeH]

For the first time ever, I received an Outlook reminder telling me to "Call back O2." I didn't remember creating this and after some brief investigation I discovered that a reminder had been added to my default iPhone Reminders list. This was synced via iCloud to Outlook.

The subject was "Call back O2", the timestamp was for the current time and the subject was a hyperlink which prompted me to call +44 330 123 9245. My bill is overdue and obviously O2 should be contacting me about this.

In the past, I would receive text messages or voicemails about overdue bills but this was the first time an iPhone Reminder was automatically created.

Did this come from the My O2 app which I have installed on my iPhone? I didn't see any settings which would allow automatic creation of reminders. I also checked my Privacy settings in iOS and nothing is authorised to use my Reminders.

Is this something in the Terms & Conditions for iPhone Pay Monthly customers?

Thanks for any help.

Joe

[JoeH]

Mystery solved. It's private API. You can experience it by saying the following:

'Hey, Siri, remind me to call Bob at 1:00pm.'

If Bob is in your contact list, Siri will make a hyperlinked reminder you can click on to call Bob.

This also works with 'FaceTime Bob,' too.

Carriers, such as O2, are able to use this API. Given their integral relationship to Apple, this is not surprising.

Thanks to anyone who stuck around this long for an answer!

[perksie]

Thanks for coming back to let us know. 

[MI5]

Ah, same as Cortana on Windows phones then....

[jonsie]

Thank you @JoeH that makes sense now 

[Anonymous]

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@JoeH wrote:

Mystery solved. It's private API. You can experience it by saying the following:

'Hey, Siri, remind me to call Bob at 1:00pm.'

If Bob is in your contact list, Siri will make a hyperlinked reminder you can click on to call Bob.

This also works with 'FaceTime Bob,' too.

Carriers, such as O2, are able to use this API. Given their integral relationship to Apple, this is not surprising.

Thanks to anyone who stuck around this long for an answer!

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And that has now been shared with quite a few people that were also very curious to know how that worked. Thanks for the update  @JoeH!