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iPhone 7 delivery?

Anonymous
Not applicable

on ‎15-09-2016 04:03

on ‎15-09-2016 04:03

Has anyone received their tracking for the iPhone 7 yet? Have seen a few people say they have but nothing for me, and I've been told to expect it on the 16th!
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Anonymous
Not applicable

on ‎15-09-2016 21:50

on ‎15-09-2016 21:50

I've just been told to ignore the text by customer service
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Anonymous
Not applicable

on ‎15-09-2016 21:51

on ‎15-09-2016 21:51

my phone will be dispatched tonight apparently
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Anonymous
Not applicable
In response to Anonymous

on ‎15-09-2016 21:52

on ‎15-09-2016 21:52

has o2 told you that?

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Anonymous
Not applicable

on ‎15-09-2016 21:53

on ‎15-09-2016 21:53

Yup, he said "please ignore the text" after he told me that it would be dispatched tonight, maybe after midnight but still tonight.
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Anonymous
Not applicable
In response to Anonymous

on ‎15-09-2016 21:53

on ‎15-09-2016 21:53

Well interestingly, I was told by an O2 guru to go to the shop, as chances are, if you pre ordered on the 9th, your phone will be ready tomorrow.

 

let's see what happens.

 

I find it odd that you don't see the same issues from EE and Vodafone... why oh why does O2 have any customers left?

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Anonymous
Not applicable

on ‎15-09-2016 21:56

on ‎15-09-2016 21:56

O2 just seem to have VERY poor communication with customers, suppose we all just need to wait and see whether we get them, I highly doubt anyone who received that text will though, even if they did say to ignore it🙄
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Anonymous
Not applicable

on ‎15-09-2016 21:56

on ‎15-09-2016 21:56

I'm so frustrated with O2. Don't know whether I just hit unlucky with the chat person or something. I got my order confirmation at 08:12 on 9th so must surely be one of the first to order. My order is still sat at 'in progress" with no further update. 

All I can get from the online chat is "I can't commit to anything me " we haven't dispatched any iPhone 7's yet". Utterly utterly useless.

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Anonymous
Not applicable

on ‎15-09-2016 21:56

on ‎15-09-2016 21:56

I have also recieved the text saying 4 days straight after i got off a chat that both the advisor and the 'manager' guaranteed I would get it by the latest sunday as they are doing saturday and sunday deliveries

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Anonymous
Not applicable
In response to Anonymous

on ‎15-09-2016 21:58

on ‎15-09-2016 21:58

why is it this bloody hard to get a new phone,they should just release them when they have enough stock for everyone

 

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Anonymous
Not applicable

on ‎15-09-2016 22:01

on ‎15-09-2016 22:01

I'm hoping that the text was just an automatic thing sent to everyone with an order, whether they will receive it tomorrow or not...whether I'm stupid to even hope, we will see
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