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iPhone 5C photo issue

Anonymous
Not applicable

Hi guys

I have tried starting a new thread but it doesn't give me an option for post type so won't allow me to do it.

I have an iPhone 5c and for the last month or two when I go to take a photo the screen blanks out and goes fuchsia pink, sometimes it's just half the screen and sometimes the who screen. I have done a complete restore to factory settings and set up as a new phone again but it happened again today while trying to do a snapchat. Any ideas?

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MI5
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Thanks for sharing that.
Hopefully will help slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Great you got it replaced. Thanks for the tip about setting it up as a new phone.

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Anonymous
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Thanks for your help guys! I popped into my Apple Reseller today and they now offer a repair or exchange just like an apple store! I just need to take my stuff off it and drop it in next week and I'll get a new phone the next day 😊
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jonsie
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That's great news. Good to see the resellers helping you and thanks for the update slight_smile

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MI5
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Great news slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 15 of 15
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