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Level 1: Joiner
Xtremeflyer
Posts: 3
Registered: ‎30-11-2012
Accepted Solution

iPhone 5 won't charge

My iPhone 5 will not charge, only had it a short while, please advise as I see many people around the world seem to have same issue when I searched google! I have restarted phone, hard reboot and restored back to factory settings, still no good! I also noticed that when I powered off I found later on that the phone had come back on itself? Now it's completely flat and have no phone, to make things worse i am away on holiday until wed 5 Dec, O2 please advise on what I need to do to have this sorted ASAP?

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Level 44: Clearly Talented
Liquid
Posts: 5,942
Registered: ‎18-09-2012

Re: iPhone 5 won't charge

Now it's flat if you plug it into charge and hit the power button does it give the charging icon?

Try charging from a computer rule out the charger being at fault.

Only thing I can recommend is take it to an apple store(probally one where your going) they'll swap it out free of charge.

Hope this helps
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told :smileywink:
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jonsie
Posts: 25,643
Topics: 211
Solutions: 1,994
Registered: ‎04-01-2009

Re: iPhone 5 won't charge

You could try putting your phone into recovery mode as explained below but you will need a PC with itunes.

 

http://appleclinic.wordpress.com/2008/04/05/how-do-i-set-the-iphone-into-recovery-mode/

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Level 1: Joiner
Xtremeflyer
Posts: 3
Registered: ‎30-11-2012

Re: iPhone 5 won't charge

Nothing happens, don't have a computer, only a ipad, I tried the ipad charger too, using my lightning connector, that doesn't work either! I am in Barbados and can't locate a apple store anywhere! Thanks for the help:-)
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Level 1: Joiner
Xtremeflyer
Posts: 3
Registered: ‎30-11-2012

Re: iPhone 5 won't charge

Thank you, no PC available as I am on holiday
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Level 44: Clearly Talented
Liquid
Posts: 5,942
Registered: ‎18-09-2012

Re: iPhone 5 won't charge

It might be the cable at fault:/ if not then its definatly a trip to a apple store sorry:smileysad:
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told :smileywink:
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stuart1983
Posts: 4,189
Kudos: 215
Solutions: 189
Registered: ‎22-04-2012

Re: iPhone 5 won't charge

Try a different cable as even though they look the same, not all charge every device. I have one that charges my iphone but not my iPad & vice versa

iphone 4 16gb o2 unlimited, iPad 2 16gb wifi only
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perksie
Posts: 24,748
Topics: 229
Solutions: 1,536
Registered: ‎29-07-2008

Re: iPhone 5 won't charge

[ Edited ]

 


Xtremeflyer wrote:
I am in Barbados and can't locate a apple store anywhere!


https://www.facebook.com/iShopBarbados/info?ref=stream

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Text DEC to 70000 (free text) to donate £5 or online: http://www.dec.org.uk/appeals

Sky Unlimited Broadband - Legacy O2 Simplicity 20 - O2 Wallet - Nexus 4 Android 4.4.4
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jonsie
Posts: 25,643
Topics: 211
Solutions: 1,994
Registered: ‎04-01-2009

Re: iPhone 5 won't charge

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bandofbrothers
Posts: 24,586
Topics: 989
Solutions: 2,085
Registered: ‎17-04-2012

Re: iPhone 5 won't charge


jonsie wrote:

Nice find perksie!


Bet the Op wasn't expecting that link !

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