on 30-11-2012 14:28
My iPhone 5 will not charge, only had it a short while, please advise as I see many people around the world seem to have same issue when I searched google! I have restarted phone, hard reboot and restored back to factory settings, still no good! I also noticed that when I powered off I found later on that the phone had come back on itself? Now it's completely flat and have no phone, to make things worse i am away on holiday until wed 5 Dec, O2 please advise on what I need to do to have this sorted ASAP?
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on 30-11-2012 15:10
Try charging from a computer rule out the charger being at fault.
Only thing I can recommend is take it to an apple store(probally one where your going) they'll swap it out free of charge.
Hope this helps
on 30-11-2012 15:14
You could try putting your phone into recovery mode as explained below but you will need a PC with itunes.
on 30-11-2012 17:07
on 30-11-2012 17:52
on 30-11-2012 17:57
Try a different cable as even though they look the same, not all charge every device. I have one that charges my iphone but not my iPad & vice versa
30-11-2012 19:00 - edited 30-11-2012 19:01
I am in Barbados and can't locate a apple store anywhere!
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