iPhone 4S

[Anonymous]

Hi, hope someone can advise me.  I was advised to update my apple software to improve the services available to me,  nearly got to the end and the phone has completely stopped downloading. I can't even turn the phone off now. Any help please as to what to do ?

[MI5 · Accepted solution]

Hold power and home button together for a few seconds and see if the phone recovers itself.
If not, plug it into iTunes and it should recognise that the phone needs recovering and do it for you.
If all this fails you need to reload the firmware in DFU mode, but try the above first.

[Cleoriff]

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@MI5 wrote:
Hold power and home button together for a few seconds and see if the phone recovers itself.
If not, plug it into iTunes and it should recognise that the phone needs recovering and do it for you.
If all this fails you need to reload the firmware in DFU mode, but try the above first.

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DFU mode @MI5 ? Can I ask what that is please? ....

[MI5]

https://theiphonewiki.com/wiki/DFU_Mode
(The process I used to fix Stu's phone)

[Cleoriff]

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@MI5 wrote:
https://theiphonewiki.com/wiki/DFU_Mode
(The process I used to fix Stu's phone)

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Oh that's how you brought that 'dead iPhone' back to life? Brilliant (and who knew?)