iPhone 4 hotspot tethering

[Anonymous]

Hello 

I have an iPhone 4 and I recently got an ipad I would like to use it out and about so I tried to set up my hotspot but when I turn it on , it just wants me to go to an o2 guru site , dose anyone know how to fix this.  All help appreciated.

Thanks

[Liquid]

What tariff are you on?

Welcome to the forums:)
And merry Christmas:)

[jonsie]

Do you have an iphone specific data bolt on?

[Anonymous]

I have this tariff 

 O2 200 24 month Extra 

is that any help 

also I changed my phone to an iPhone the tariff was originaly a HTC sensation xe I had lots of problems so I changed to a iPhone which is a lot better.

thanks 

[Anonymous]

I also have the same problem, my phone pops up with the message directing me to O2 guru. He can't help me so I'm hoping you can  

i read on O2 that all tethering is included in data plans

someone please help me oout kind regards  

[version7point0 · Accepted solution]

Although tethering should be included in all recent tariffs you do need to have a specific data "bolt-on" to allow your iphone to use the feature.

Log into your My O2 account (either via the app or the web site) and look for bolt-ons.

If you have the right one, it will say "** iPhone Data".

If you do not have the right bolt-on no fear, just ring up customer services (202 PM or 4445 P&G* 25ppc) and ask them to change it over.

If you do have the right one it may be worth doing what is called a "network settings reset", you can find this in: Settings - General - Reset.

As long as its only Network Settings you will only lose wifi logins, and your internet, mms and visual voicemail settings will refresh to default.

Hope this helps.

[Anonymous]

Hi thanks for all the help, could I just swap my bolt-ons from standard to iPhone?

thanks

[jonsie]

Yes you can but if you are on a standard data now, you would have to change the idata APNs to idata.o2.co.uk

[Anonymous]

Thank you every one for all your help it has really helped me thanks !!