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iPhone 3G (ios 4.2) and updated MyO2 app will not install

Anonymous
Not applicable

Hi,

 

Had to do a re-install of iOS and unfortunately lost the MyO2 app. New updated version of app will only run on iOS 4.3 and my iPhone 3G will not run it. Unable to find the previous version of MyO2 app which was originally installed and worked fine.

 

D125

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Anonymous
Not applicable
I'm sorry your pretty much fudged on this.

A bit overkill for just one app but have you thought about upgrading to the iPhone 4,4s or 5 so you can keep up with the new features available in iOS 6 and the upcoming iOS 7.

View solution in original post

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MI5
Level 94: Supreme
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Registered:
Did you have a back up to iTunes?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

the latest update only runs on ios5 upwards

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Anonymous
Not applicable
I'm sorry your pretty much fudged on this.

A bit overkill for just one app but have you thought about upgrading to the iPhone 4,4s or 5 so you can keep up with the new features available in iOS 6 and the upcoming iOS 7.
Message 4 of 7
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Anonymous
Not applicable

Hi,

 

Did a restore from the backup, the apps were not re-installed.

 

Unfortunately iTunes had already updated the MyO2 app to the latest version, an hence would not install 😞

 

D

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MI5
Level 94: Supreme
  • 143452 Posts
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  • 27490 Solutions
Registered:
Time to treat yourself to a new phone. It's the perfect excuse slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable
Sell your current iPhone & use it towards the cost of a newer model
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