on 20-09-2013 21:33
1st message so please be kind, I couldn't find a thread similar to this topic...
I updated to iOS 7 last night, and now I don't have access to iMessage from my telephone number. It works with my gmail & iCloud email addresses but not on my phone number.
Plus it hasn't activated yet. I love my iPhone 5 and it is doing my head in to get it sorted. I have tried all the work arounds on the web that I can find (reset settings, turn off & on wifi and airplane mode). Plus I have rebooted the phone. Strangely I get this or something similar sent to me by text message every time I try to activate it.
The same thing is happening with my wife's iPhone 4 when updated to iOS 7. I have called O2 couldn't get through as everyone is upgrading, therefore I contacted O2 via chat and they said it is a issue and will be resolved, when?
Does anyone what is going on or what to do?
Solved! Go to Solution.
on 20-09-2013 21:45
on 20-09-2013 21:46
on 20-09-2013 21:49
It can send imessages with others using email but not telephone number. But it won't activate, after speaking to O2 this evening I thought it was a O2 issue but seems not...
on 20-09-2013 21:50
I have the same problem...Almost.... I have an iPhone 5 (unlocked ,bought from Apple) and on a sim only deal. My Mrs, has a 4s (unlocked, bought from Apple) pay as you go deal.
Mine is showing the same symptoms, hers is fine.
The one difference i have noticed is in the settings, her modem firmware version is 5.0.00 and mine is 5.0.01
when I first updated the phone, I was told there was a carrier update, I accepted it.
I then had the symptoms. When she updated hers i told her not to accept the update and hers doesnt show and syptoms.
Now whether or not this is relevant , or the firmware difference is a 4s vs 5 thing, I do not know. Ive been on to apple support, who advised me to restore the phone to factory settings and try to start again. but withing a minute of starting the phone, i get the gobbledegook message, and i message still doesnt work properly.
Logic tells me its an issue with these carrier settings, so maybe all we can do is wait till o2 and apple sort this out.
I might grab a pay as you go sim card and test it with that
on 20-09-2013 21:51
20-09-2013 22:01 - edited 20-09-2013 22:03
Some have said a restore can solve this.