Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 316618 Views
  • 4 replies
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Sim swap - how long?

Just got home with my shiny new phone, and waiting for the SIMs to swap over.. How long does it take normally?

Anonymous by Not applicable
  • 54413 Views
  • 10 replies
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Resolved! New contract

Hi ordered a contract online and not able to track it as says I have no products

Diane66 by Level 1: Joiner
  • 246 Views
  • 1 replies
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Resolved! Phone stopped working

My iphone 12 mini (11mths old) has stopped working altogether. I have tried the soft reset which didn't work. I cannot do the factory reset as my phone will not switch on. I have spent since Monday going round and round in circles on the O2 website. ...

Ed6 by Level 1: Joiner
  • 387 Views
  • 1 replies
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Resolved! Old Series 5 watch.

Hi, My old series 5 watch was destroyed by a forklift at work and it’s unrepairable it’s totally knackered. But the problem I have is because I haven’t paid it for the 2 months they’ve cut me off and I can’t use my phone. Any help or suggestions on w...

James37 by Level 1: Joiner
  • 260 Views
  • 1 replies
  • 0 kudos

Resolved! Ordered iphone 12 2 weeks back and not recived

I have ordered Iphone 13 2 weeks back and still not receive it. When calling on o2 customer care no one is picking the call. Not sure what is the status of my mobile.

Abhi by Level 1: Joiner
  • 391 Views
  • 3 replies
  • 0 kudos

Resolved! Orders are taking way too long

I made an order on an iphone 13 Pro and it wasn't until I finally figured how to speak to support that I was told the order could take up until the 20th!?! I know there are worldwide shortages but its the integrity lacking in the online services. Hum...

Resolved! New customer

Good morning, I’m trying to purchase and Apple Watch through o2. I am a new customer and understand I need an account so I have purchased a sim only contract. How long before I can add my Apple Watch?