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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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Resolved! Does factory reset mean the screen lock password is disabled?

Hi,I need some advice please.I’ve had my iPhone XR returned from o2 for the 2nd time. I’ve a few issues with the phone so it had to go back for repair.I’ve just received it back for the 2nd time and, again, it says the engineer couldn’t access my dev...

Upgraded through mobile phones direct

Hi all, looking for some advice. I’ve just upgraded my phone through mobile phones direct and I’ve been sent a new sim. Should I use this new sim or my current? Do I need to call O2 to get anything switched over? Thanks in advance!

We each use iPhone 11 & O2, BUT only I lose web connection.

Husband & I have an iPhone 11 each. He uses Tesco that piggybacks on to O2. I started out with Virgin but that changed to O2 BUT I lose when connection when he doesn’t. I often use him as a hotspot. Any ideas? ps. My data roaming & mobile data are tu...

Helli by Level 1: Joiner
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Pac

I need my pac number as o2 have cut me off with out sending and now I can’t make any contact with customer service

Barney12 by Level 1: Joiner
  • 294 Views
  • 3 replies
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Facetime - swapped sim not numbers

Hi, i recently got a new sim and kept my old number however facetime uses the new sim card phone number to call out instead of my old number. It doesnt give me an option in Settings>Facetime to swap to my old number even though its fine for everythin...

Colvers by Level 1: Joiner
  • 177 Views
  • 2 replies
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IMEI on My O2

Is there a way of finding my IMEI on My O2 against the mobile number? Cheers

Rbarkley82 by Level 4: Observant
  • 300 Views
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schumacher.email**Personal info**

I get this when I try and sign in, its happened to me for years. Contact number already associated with another user Please help me log in to my 02

jschoey by Level 1: Joiner
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Text appearing as "Not Delivered" but gets delivered anyway

The red (!) bubble appears next to my text messages in iMessage, saying "Your message was not sent. Tap Try Again to send this message". However the recipient recieves my text as normal, nothing appears different on the recipients' device. I just get...

hazoolcat by Level 1: Joiner
  • 180 Views
  • 1 replies
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Unblocking phone from 01

Please can I unblock the iPhone 5 from 02  

Reu by Level 1: Joiner
  • 235 Views
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RTP Voice Data Stream Breakdown

My wife’s iphone can make and receive calls but there is a total absence of sound! Switched SIMs with my iPhone and the fault followed the SIM. Have logged two faults through My O2. Can I do anything else? What’s the typical wait time for a reaction ...

RopeVilla by Level 1: Joiner
  • 169 Views
  • 1 replies
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