Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 316272 Views
  • 4 replies
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Resolved! Impossible to move data plan to new apple watch

I have had an apple watch linked to my O2 mobile tariff since 2020. I upgraded to a new watch on Monday and during the process of transferring settings etc. to the new watch I selected the option to transfer my existing data plan. It didn't work, I g...

peacegold by Level 1: Joiner
  • 1862 Views
  • 19 replies
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No network

Hello, I am traveling in the US and have absolutely no service, no network. The phone was working fine when I arrived, but spontaneously stopped working yesterday. I have tried all the usual tricks. I have an international bolt, I’m a monthly custome...

Max2024 by Level 1: Joiner
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Resolved! SIM not working no way to call 202 or order new SIM

My new SIM arrived after I lost my previous phone but the mobile data wouldn’t work so rang 202, rep told me I need another new sim, when that sim arrived it wouldn’t recognise the serial number so rang 202 again and got into a bit of a complication ...

Simon31 by Level 1: Joiner
  • 234 Views
  • 1 replies
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Resolved! Voicemail not working

I have an iPhone 12 and since I paid off my device plan yesterday and changed to sim only contract my voicemail doesn't work. The visual voicemail screen has also disappeared. I spent an age on the phone with o2 and feel like it was fobbed off . I al...

Emmspenn by Level 2: Apprentice
  • 2763 Views
  • 8 replies
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Resolved! Apple Watch eSIM

I unpaired my watch from my phone because I noticed I was paying for 2 data plans (I only have one watch and therefore only want 1 data plan)Since I unpaired, I can’t get the data plan back on to the watch because o2 have raised a ticket which seems ...

Danny77 by Level 1: Joiner
  • 402 Views
  • 1 replies
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Resolved! Apple Watch Ultra not connecting to internet

HiMy phone is on O2 but bought my watch elsewhere. I tried connecting the watch to phone data plan but connection was on and off . Contacted O2 call centre and was told different stories each time from resetting the service on the watch ( this perman...

Sxh by Level 1: Joiner
  • 278 Views
  • 2 replies
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Shipment hasn’t arrived

My iPad hasn’t arrived DHL said get in touch with sender. Thanks.

Nats-26 by Level 1: Joiner
  • 191 Views
  • 2 replies
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Resolved! Apple music

I bought my phone as I thought Apple Music was included however cannot find how to get this

Jpa1 by Level 1: Joiner
  • 381 Views
  • 2 replies
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trade phone not working

I got given a refurbished phone from o2, a trade swap for my iphone as it was cracked. (did this through my insurance). Anyway i recieved the phone and my sim card (that i used in my old iphone) wouldn't work in it and the phone wouldn't set up. it s...

Teganbx by Level 1: Joiner
  • 187 Views
  • 1 replies
  • 0 kudos