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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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Activating for 2 Days.

Not sure if linking phone and watch is actually a thing Been to O2 shop no joy there. They say if I had purchased the items in store they could have done it. Kept saying about a seperate number, which I dont want. Looking to use watch with my existin...

Colin1231 by Level 1: Joiner
  • 846 Views
  • 11 replies
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changing number

anyone know how to change my number on my o2 app?

Ruby2 by Level 1: Joiner
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Resolved! Apple Watch ultra data roaming does not work

Hi I have an Apple Watch ultra , cellular works fine on the watch in UK , however I’m now in Germany , my iPhone and data roaming works fine , but data roaming on watch doesn’t work , I have unpaired & repaired my watch , reset networks settings too ...

MooseD by Level 1: Joiner
  • 6455 Views
  • 13 replies
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Resolved! Esim

I'm moving from an Iphone 7 to an Iphone 14 Pro Max, which doesn't support the physical cards, only esims. The problem is that my 7 doesn't have IOS 16 which is required for esim transfers. What should I do?

AJ8 by Level 1: Joiner
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  • 2 replies
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Resolved! Mobile data no connection on Apple Watch

My o2 mobile data plan on my apple watch series 7 is active but continually shows "no connection" Switching watch off and on again resolves the problem but it recurs within a few hours. Any suggestions?

Suzy10 by Level 1: Joiner
  • 547 Views
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iPhone Network Not Available > Phone not allowed

Hello, I’m a new customer, I got a phone and a SIM card delivered yesterday. I tried to set the phone up last night & inserted the SIM card. I’m not getting any network connection. I put the o2 sim in my old phone and that connects to the o2 network....

Mattl95 by Level 1: Joiner
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Resolved! iPhone Mobile Data Off, still insured £10 of Roaming Charges????

HelloSenario - in the Airport (Uk side) went into settings and turned mobile data to off. Assuming that no cellular data would be there for used. Did not change this setting until I returned to the uk. It was Outside of the EU (Turkey) hence switchin...

Resolved! Apple Watch data not working

@O2Sarah- hi Sarah I need the Esim on my Apple Watch ultra resetting. As the mobile data is not working.

Resolved! Apple Watch not showing o2 data plan to set up cellular

Hi, I assumed my o2 watch cellular was working since I got the watch last month but I was wrong it was actually just working off my phones data. When I tried to set up cellular I said “02 plan not in use” on the Apple Watch. I spoke to o2 service peo...

Adders89 by Level 2: Apprentice
  • 3224 Views
  • 12 replies
  • 1 kudos