Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 321799 Views
  • 4 replies
  • 0 kudos

Urgent Help Needed! iPhone ESIM Activation Nightmare

I'm in a real pickle here and could really use some guidance. I recently bought a new iPhone and decided to transfer my ESIM card from my previous iPhone. Sounds easy, right? Well, it turned into a real headache.So here's the deal: I tried the usual ...

Yusen by Level 1: Joiner
  • 1312 Views
  • 9 replies
  • 0 kudos

Resolved! Cancel Pre-Order made in Store

Hi, I placed a pre-order on the iPhone 15 Pro Max in store, with a reservation fee of £50. I wish to cancel this pre order, I tried doing it on the online chat and my phone (202), they stated they couldn’t see the pre-order on my account to cancel it...

Iphone 15 pro

I'm an O2 client, phone number (REMOVED) If I buy Iphone 15 Pro with my existing plan paying full amount who much will this cost me?

OR by Level 1: Joiner
  • 382 Views
  • 2 replies
  • 0 kudos

Upgraded Iphone X to iphone 14

Hi, I switched over to a Esim yesterday but I can't get imessages or facetime to work, is it the sim or the phone? Has anyone else experienced this? I've switched it off and on again!

Jojo1479 by Level 1: Joiner
  • 850 Views
  • 12 replies
  • 0 kudos

Resolved! iPhone 15 plus

I’ve ordered and can’t wait to receive my device. I preordered at the time they went live so hopefully that means I’ll get it on release/ launch day !

Resolved! Order update

How to track store collection orders

SoMa07 by Level 1: Joiner
  • 458 Views
  • 1 replies
  • 0 kudos

upgrade phone

I am currently an 02 customer and am considering upgrading my phone and tariff to apple iphone 14 deal. I have been on the 02 website and looked at their current deals but i have discovered a cheaper deal from another mobile phone retailer. I was jus...

C18 by Level 1: Joiner
  • 422 Views
  • 2 replies
  • 0 kudos

Iphone XR won't switch on

Are there any other ways to contact O2 rather than having to phone them as i have tried all rebooting and nothing is working and i obviously can't phone them as my phone won't switch on. Is there an online chat (not virtual assistant) or email addres...

CMK1 by Level 1: Joiner
  • 216 Views
  • 1 replies
  • 0 kudos

Resolved! Every Incoming Call Shows No Caller ID or Unknown Caller

I received a new iPhone XR upgrade. Had to do a sim swap because the old sim didn’t work in the new phone. Now every call received shows Unknown Caller or No Caller ID, even from numbers in the contacts.Tried resetting network settings but no luck.O2...

stphnwrd by Level 1: Joiner
  • 14948 Views
  • 11 replies
  • 0 kudos

Poor battery life on new iPhone 14 pro

Hi,I have a new iPhone 14 pro since June 2023. The battery drains very quickly despite not using it very much. Is there something wrong with my phone? please advise if I can bring it to my nearest o2 store for a check. Thanks

Aa123 by Level 1: Joiner
  • 456 Views
  • 3 replies
  • 0 kudos